How To Ensure Remote Employees Are Working As Productively And Effectively As Office-Based Teams
Gain an understanding of the dynamics of virtual and hybrid teams.
Understand efficient use of virtual technology.
Learn remote presenting techniques.
Understand how to maintain motivation and drive in virtual teams.
Learn how to monitor and manage issues of health, efficiency and morale.
Overview
Are you struggling to engage your virtual team or clients? This course is designed for anyone who needs to communicate virtually to influence – from virtual team leaders and remote team members to small business owners and entrepreneurs. When you can no longer meet colleagues, connections and customers face to face, a new suite of skills is required.
Who Is This Course For?
This course is designed for anyone who needs to communicate virtually to influence – from virtual team leaders and remote team members to small business owners and entrepreneurs. It is aimed at both managers and team members who are trying to adjust to a new world of work. It’s designed to reassure them, allay their fears and provide them with confidence in both a virtual and hybrid workplace.
Description
Most organisations will face the challenges of virtual working. This course will provide the tools and belief to thrive under all circumstances. Communication is key to all types of teams, and being able to communicate confidently and effectively through a screen is an essential skill that this course will provide. The course will provide a mixture or theoretical and practical skills to deliver confidence when managing or being part of a virtual team.
You will learn how to:
* Gain an understanding of the dynamics of virtual and hybrid teams
* Understand efficient use of virtual technology
* Learn remote presenting techniques
* Understand how to maintain motivation and drive in virtual teams
* Learn how to monitor and manage issues of health, efficiency and morale.
English
Language
Introduction
Introduction
Understanding Where You’re At
Organisation: How To Set Up & Structure A Virtual Team
How To Set Up And Structure A Virtual Team
What Are The Key Skills Required?
How Can Reporting Structures Work?
What Are The Differences From Having A Team On-site?
What Management Style Works Best?
Technology: Minimum Requirements
What Are The Minimum Software Functions For Virtual Working?
How To Evaluate Different Systems
Technical Requirements
Use Of Green Screens
Back-Channels
The Importance Of Local And Cloud Backups
Virtual Presenting
How To Present Through A Camera For Maximum Effect
Pace, Tone & Vocabulary
Camera, Lighting & Microphone Positioning
Use Of Visuals
The Importance Of ‘Chunking’ Content
Use Of Interactivity
Motivation: How To Maintain Morale & Drive
Regular Check-ins
Looking For Signs Of De-motivation & How To Address Them
Focusing On Output, Not Time Put In
The Importance Of Recognition
Social Time & Connection For The Team
Measurement: How To Check That Team Members Are Performing
What To Measure, How To Measure It
Public & Private Feedback
Reviews & Appraisals At A Distance
Fitting The Measurement To The Individual
Hybrid Teams: Office-based & Home-based Members Working Together
How To Build A Hybrid Team
Creating Trust & Harmony
Reporting & Communication
Hybrid Meetings & Presentations
The Importance Of Occasional Physical Meetings For All
Health & Safety: Physical & Mental Health Issues
Environmental Factors
Physical Factors
Mental Health Issues Related To Solo Working
Resolving Problems: Managing For Success
Warning Signs
Catching Problems Early
Is Remote Working For Everyone?
How To Create A Motivated, Efficient & Happy Team
Conclusion
Summary & Conclusion
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